Refund policy

Return & Exchange Policy

At Halora Gold, each piece is crafted with care and quality to ensure your complete satisfaction.
Please review your order details carefully before checkout.

Sizing

We kindly ask that you double-check your size prior to purchasing, as all sales are final.

Returns

We do not accept returns. This policy helps maintain the integrity and hygiene of our jewelry pieces.

Exchanges

Exchanges are available only in the event of a damaged or incorrect item.
To request an exchange, please contact our support team within 7 days of delivery and include:

• Your order number

• A clear photo of the item and packaging

• A brief description of the issue

Once verified, our team will process your exchange promptly.

Contact

For assistance, please email: orders@haloragold.com